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Job Details

Claims Administrator

Company name
Roto-Rooter Group, Inc

San Antonio, TX

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West Region Claims Administrator

We are currently searching for a full-time person to write estimates in Xactimate and follow up with both the customer and insurance adjuster for payment of the job.

The ideal candidate will have 3-5 years experience in the water restoration or insurance industry, with excellent Xactimate software skills and the ability to build a job estimate with precision and efficiency. In addition, the candidate will have strong communication skills with both the customer and the insurance industry, and have a good working knowledge and/or experience with water restorations collections.

Essential Skills & Responsibilities:

Fluent knowledge of Xactimate/write estimates for commercial & residential customers and submit to insurance for payment

3-5 years insurance or water restoration industry experience

Working knowledge of restoration billing and collections procedures

Collections experience, preferably in the water restoration industry

Administrative experience in the restoration (preferred) or service industry

Highly motivated, detail oriented, able to work independently

Outstanding organizational, time management and follow up skills

Self-starter who thrives in a fast paced environment

Able to handle multiple projects at once

Strong communication skills and ability to work in a professional manner with customers and insurance industry

Bilingual a plus

Job Requirements:

3 years Xactimate experience

Clean driving record

In return for your commitment to provide outstanding customer service, we provide a competitive compensation package and benefits including medical, dental, vision & 401k!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

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Company info

Roto-Rooter Group, Inc

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