MANAGER , SELF PAY PROCESSING
Department of Business Services Administration
(Full-time/Day-shift, 8:00 am - 4:30 pm)
**MEMBERS ONLY**SIGN UP NOW***., located 13 miles west of downtown Chicago, is seeking a Manager who will be responsible for leading the team of collectors and customer service representatives in the account follow up of patient self pay balances in the EPIC Patient Accounting System. The Manager will have responsibility for both the professional billing self pay portion (PB), and the hospital self pay portion (HB).
Manages the productivity and quality performance of the self pay unit within the EPIC HB and PB modules.
Manages the technology applications used in the self pay unit.
Manages the daily work of the unit.
Trains staff on customer service techniques.
Interacts with patients and families to assist in the resolution of self pay balances.
- Required: High School Diploma plus training acquired through work experience or education
- Preferred: Bachelors Degree
- Required: 3-5 years of previous job-related experience
- Preferred: 6-10 years of previous job-related experience
****Loyola is an equal opportunity and affirmative action employer/educator and is committed to a drug-free and smoke-free workplace.
Loyola University Health System
Website : http://www.luhs.org