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Job Details

Supervisor of Water Treatment Production

Company name
Pennsylvania American Water

Elrama, PA

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Job Description:

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 47 states and Ontario, Canada.  To learn more about American Water and additional career opportunities, visit

Primary Role

Responsible for supervising front-line personnel and implementing operational processes that are engaged in the functional area of Production for water operations.

Key Accountabilities

Supervise a team of front-line staff engaged in production operations.

Schedule training and development activities to ensure that personnel obtain and maintain appropriate operator certifications from regulating agencies.

Participate in the resolution of union and/or non-union labor issues.

Record, compile and provide operating data to track the financial performance of production operations.

Coordinates the construction of new and/or upgraded production facilities in accordance with approved CAPEX budget.

Implement a preventative maintenance program for capital assets that provides OPEX savings and defers CAPEX spending, where possible.

Day-to-day implementation of security efforts at all production facilities. Supervise daily activities to ensure that adequate quantities of treated water meeting all regulatory standards are provided to customers at all times. Supervise operational and business processes to ensure that American Water policies are followed, best practices are implemented, and internal/external reporting requirements are satisfied.

Knowledge / Skills

Knowledge of the regulated water business and the regulations impacting the business.

Knowledge of company policies and procedures, practices, and trends.

Knowledge of process and operational areas.


Dealing Effectively with Direct Reports


Directing Others

Managing / Measuring Work


Sharing Information

Experience / Education


Two (2) years of relevant experience.


Bachelor’s Degree in operational discipline, management, or related technical discipline.

Join American Water...We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants

based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Company info

Pennsylvania American Water
Website :

Company Profile
It's not always apparent just how far water reaches into our daily lives. We just know that when we need it, we expect it to be there. How it gets there, and more importantly, ensuring that it does get there and that it is of high quality, is what our skilled teams care about most. Our customers are our number one priority and every day, we are proud to deliver the highest quality water and wastewater service possible. We operate as regulated utilities in 16 U.S. states, which means that we follow regulations that are set by local authorities, as well as federal standards. It also means that we participate in community programs and invest in the infrastructure that is needed to keep service reliable and consistent. We serve an estimated 15 million people in more than 45 states and parts of Canada . The map below includes our market based business as well as our regulated operations.

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